Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use SkillSpeak.
Last updated: January 15, 2024
Our Commitment to Privacy
At SkillSpeak, we understand that your practice sessions and personal information are sensitive. We’re committed to protecting your privacy and being transparent about how we handle your data. This policy applies to all users of our platform, regardless of location.
Information We Collect
Personal information you provide when creating an account (name, email, educational background)
Practice session data including video recordings, audio recordings, and performance analytics
CV/Resume content you upload for analysis
Usage data and interaction patterns within the platform
Technical information such as IP address, browser type, and device information
How We Use Your Information
Provide personalized AI feedback and coaching recommendations
Track your progress and generate performance analytics
Improve our AI algorithms and platform functionality
Send you relevant updates, tips, and educational content
Provide customer support and respond to your inquiries
Ensure platform security and prevent fraudulent activities
Data Security & Storage
All data is encrypted in transit and at rest using industry-standard encryption
Practice sessions are stored securely and are only accessible to you and our AI systems
We implement multi-factor authentication and regular security audits
Data is stored on secure cloud servers with regular backups
Access to your data is strictly limited to authorized personnel only
Data Sharing & Third Parties
We do not sell, rent, or share your personal information with third parties for marketing purposes
Anonymous, aggregated data may be used for research and platform improvement
We may share data with service providers who help us operate the platform (under strict confidentiality agreements)
Legal compliance: We may disclose information if required by law or to protect our rights
Your Rights & Controls
Access: Request a copy of all personal data we have about you
Correction: Update or correct any inaccurate personal information
Deletion: Request deletion of your account and associated data
Portability: Export your data in a machine-readable format
Opt-out: Unsubscribe from marketing communications at any time
Data retention: We retain your data only as long as necessary to provide our services
International Users & GDPR
For users in the European Union, we comply with GDPR requirements
You have the right to lodge a complaint with your local data protection authority
We have appointed a Data Protection Officer for EU-related inquiries
Data transfers outside the EU are protected by appropriate safeguards
We provide clear consent mechanisms for data processing activities
Questions About Your Privacy?
If you have any questions about this privacy policy or how we handle your data, please don’t hesitate to contact us. We’re here to help and ensure your privacy is protected.
Policy Updates
We may update this privacy policy from time to time. When we do, we’ll notify you via email and update the “Last updated” date at the top of this page. Continued use of our platform after changes constitutes acceptance of the updated policy.
Data Retention
We retain your personal data only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and data at any time through your account settings or by contacting us directly.